Godswill Ifeanyichukwu

Virtual Assistant · Customer Support · Marketing & Operations

Summary

Organised remote professional with 4+ years supporting entrepreneurs, agencies, coaches and digital businesses across administration, client communication, content scheduling, customer support, research and project coordination. Strong written English, careful with detail, and comfortable owning a task through to completion without being chased. Experienced running several client accounts in parallel, working from written SOPs, and documenting processes so they survive a handover.

Core skills

Inbox & client communication
Calendar & task coordination
Content upload & scheduling across platforms
Email & chat customer support
Issue triage & troubleshooting
CRM administration & data hygiene
Research & data management
Documentation & SOP writing
Project coordination
Reporting & dashboards
Marketing & email operations support
Remote team collaboration

Experience

Virtual Assistant & Operations Support

Linn Virtual Solutions · Remote
2024 to Present
  • Support multiple client accounts across administration, client communication, research and digital systems
  • Coordinate multi-step projects from planning through delivery, keeping tasks, deliverables and stakeholders organised
  • Manage CRM, email and automation workflows to reduce manual work and improve response time
  • Build and maintain reporting dashboards for performance tracking

Content Upload & Scheduling Assistant

Christian Davis and other private clients · Remote
Ongoing
  • Upload and schedule video content across Instagram, TikTok, LinkedIn and YouTube
  • Upload and organise training and course videos on Whop
  • Work from a content calendar, matching caption, date and platform against the source every time
  • Handle several client accounts in parallel without cross-posting errors

Email & Customer Data Support

Agency Client (confidential) · Remote
2024 to 2026
  • Maintained organised customer data and list-hygiene processes across a large account
  • Coordinated campaign execution with analytics and creative stakeholders
  • Supported segmentation, testing and performance review cycles

Client Projects & Coordination

Ricks Creative Agency · Remote
Jan 2020 to Present
  • Manage client communication and project delivery across multiple contributors
  • Create SOP-style processes, campaign documentation and implementation plans
  • Keep deliverables moving on schedule across design, video and automation work

Marketing & Content Coordinator

English for Positive Change · Remote
Nov 2023 to Present
  • Coordinate email, social, webinar and content activity for an education platform serving learners in 30+ countries
  • Support instructors with scheduling, materials and audience communication

Tools

Project & communication
AsanaClickUpNotion SlackGoogle Workspace Loom
CRM & email
GoHighLevelHubSpotActiveCampaign KlaviyoMailchimpZapierMake
Content & publishing
InstagramTikTokLinkedIn YouTubeWhopCanva FigmaWordPressShopify GA4

Education & certifications

B.Sc. Mathematics Education, Michael Okpara University of Agriculture, Nigeria · 2021
Google Digital Marketing Certification · LinkedIn Digital Marketing Certifications
Languages: English (advanced professional) · Igbo (native)